Airline Travel Waivers Due to the 2019 Novel Coronavirus

Nothing is more important to us than your service and safety. We have been working 24x7 to reschedule the flights to affected areas, waived change fees and are working with customers to adjust travel plans, using relationships with  airlines when needed. Due to very high call volume all of our phone lines are busy and we do not want our customers to hold unless its an emergency. Please send your queries at Support@Airtkt.com with your request including booking ID and our agent will respond and contact you back as soon as possible.

Important notices

Current as of Thu Mar 19 2020 15:25:26 GMT-0700 (Pacific Daylight Time). Information is updated as it is received.


World Health Organization (WHO) has declared the outbreak of the 2019 novel coronavirus in Wuhan, China as a global health crisis. Many airlines are offering waivers to their passengers. This page has been created to help you find out what waivers you may be entitled to.


View Country Travel Restrictions
Airline Name A/L Itinerary must include (To/Thru:) Original Travel Date: Rerouting Rebooking Cancel/ Refund Additional Requirements for Refund
Aeroflot
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SU China, Hong Kong 24Jan20-31Mar20 Rerouting not permitted 15Apr20 Yes Original flight must be cancelled no later than 60 minutes prior to departure
Aerolineas Argentinas
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AR Aerolineas Argentinas: USA, ASIA & EUROPE 12Mar20-31Aug20 Yes - fare difference/taxes apply travel must be completed by 30Nov20 No Fare rules apply
Aeromexico
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AM Italy February 28, until May 31, 2020 Yes - fare difference/taxes apply The rescheduled trip must begin before August 31, 2020. No Fare rules apply
Aeromexico
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AM Korea February 28, until May 31, 2020 Yes - fare difference/taxes apply The rescheduled trip must begin before August 31, 2020. No Fare rules apply
Aeromexico
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AM China January 28, until May 31, 2020 Yes - fare difference/taxes apply The rescheduled trip must begin before August 31, 2020. No Fare rules apply
Aeromexico
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AM Mexico and the USA: between Mexico and the United States between March 1 and March 31, 2020 March 01, 2020 to February 25, 2021 Yes - fare difference/taxes apply The rescheduled trip must begin before February 28, 2021 No Fare rules apply
Aeromexico
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AM Worldwide: Flexibility waiver for passengers who purchased their flights between March 09 to 31, 2020 March 9 to May 31, 2020 Yes - fare difference/taxes apply The rescheduled trip must begin before May 31, 2020 No Fare rules apply
Aeromexico
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AM Wordwide: Flexibility waiver for passengers who purchased their international flights before March 9, 2020 March 1 to April 30, 2020 Yes - fare difference/taxes apply The rescheduled trip must begin before October 31, 2020. No Fare rules apply
Air Astana
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KC China: Beijing and Utumqi: Hong Kong Anytime Yes Within 1 year of making your original booking date Yes N/A
Air Dolomiti
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EN Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Fare rules apply
Air Canada
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AC China: Beijing and Shanghai 10Apr20 Yes - fare difference/taxes apply 15Jun20 Yes N/A
Air Canada
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AC Hong Kong: voluntary changes 31Mar20 Yes Travel must be completed by 15Jun20 No N/A
Air Canada
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AC Hong Kong: Temporary suspension of Air Canada flights between Toronto and Hong Kong 01Mar20-30Apr20 Yes - via Vancouver various alternative options available for travel within 7 days of original travel date Yes - conditions apply If flight is cancelled
Air Canada
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AC Italy: Bologna, Milan (Malpensa, Linate and Bergamo), Turin, Venice, Verona, Trieste, and Genoa 31Mar20 Yes 31May20 No Fare rules apply
Air Canada
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AC Korea: Seoul (Incheon & Gimpo airports) 11Mar20 Yes 15Jun20 No Fare rules apply
Air Canada
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AC Iran: Tehran 31Mar20 Yes - fare difference/taxes apply 15May20 No Fare rules apply
Air Canada
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AC Japan 19Mar20 Yes - fare difference/taxes apply 15Jun20 No Fare rules apply
Air Canada
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AC S. Korea: Seoul - Temporary suspension of Air Canada flights between Toronto and Seoul 01Apr20-30Apr20 Yes various alternative options available for travel within 7 days of original travel date Yes - conditions apply If flight is cancelled
Air Canada
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AC Worldwide: All new Air Canada tickets issued between 04mar20-31Mar20 - One-time change fee waived All tickets issued between 04Mar20-31Mar20 Yes - fare difference/taxes apply Travel must be completed within 1 year of making your original booking No Fare rules apply
Air China
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CA All Air China Tickets (EXCEPT .ca bookings) 01Jan20-29Mar20 Yes Within 1 year of making your original booking Yes N/A
Air China
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CA Including flights with Air Canada, issued in Canada 11Apr20 Rerouting not permitted Within 1 year of making your original booking Yes N/A
Air China
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CA China: Wuhan only, issued in Canada 01Jan20-29Mar20 Rerouting not permitted 31May20 Yes N/A
Air China
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CA China: Wuhan only, issued in Canada Rerouting not permitted No Refund only Yes N/A
Air China
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CA Other destinations on Air China, issued in Canada On/after 01Jan20 Rerouting not permitted Refund only Yes N/A
Air China
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CA Air China cancellations, issued in Canada 28Mar20 Rerouting not permitted Within 7 days of original travel date Yes N/A
Air Europa
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UX Italy: Milan (Malpensa) and Venice 31Mar20 Yes - Europe or Africa 15Jun20 No Fare rules apply
Air France
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AF Any destination in Air France network 03Mar20-31May20 Yes - fare difference/taxes apply Up to and including 31May20 Yes Fare rules apply
AirSerbia
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JU Any destination in Air Serbia's network 28Feb20-31Mar20 Yes - fare difference/taxes apply 24Oct20 No Fare rules apply
Air Transat
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TS Worldwide: All new bookings made with Air Transat between 04Mar20 and 31Mar20 - change fee waiver 04Mar20-31Oct20 Yes - fare difference/taxes apply Within 1 year of making your original booking No Fare rules apply
Alaska Airlines
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AS Worldwide: New Alaska Airlines tickets issued between 27Feb20 and 31Mar20 - Change fee policy for Saver Fare, non-refundable Main Fare and First Class For Saver Fare, non - refundable Main Fare and First Class tickets issued between 27Feb20 and 31Mar20 Yes - for Main Fare and First Class only - fare difference/taxes apply 28Feb21 - For Main Fare and First Class only - travel must be completed by this date No For Saver Fare, non-refundable Main Fare and First Class, you may cancel your trip and deposit the funds into your "My Account" wallet with Alaska Airlines
Alitalia
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AZ China - Flights operated by other airlines 29Feb20 Rerouting not permitted Refund only Yes - conditions apply If flight is cancelled
Alitalia
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AZ Mauritius - Entry Restriction 28Feb20-08Mar20 Yes - any Alitalia operated destination, with airline travel voucher 30Jun20 - must request for voucher no later than 15Mar20 Cancel only Fare rules apply - Airline travel voucher for any Alitalia operated destination
Alitalia
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AZ Seychelles - Entry Restrictions 25Feb20-08Mar20 Yes - any Alitalia operated destination, with airline travel voucher 30Jun20 - must request for voucher no later than 15Mar20 Cancel only " Airline travel voucher for any Alitalia operated destination"
Alitalia
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AZ Kuwait- Entry Restrictions 26Deb20-08Mar20 Yes - any Alitalia operated destination, with airline travel voucher 30Jun20 - must request for voucher no later than 15Mar20 Cancel only " Airline travel voucher for any Alitalia operated destination"
Alitalia
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AZ Jordan: Entry Restrictions 27Feb20-08Mar20 Yes - any Alitalia operated destination, with airline travel vouche 30Jun20 - must request for voucher no later than 15Mar20 Cancel only " Airline travel voucher for any Alitalia operated destination"
Alitalia
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AZ Israel: Entry Restrictions 27Feb20-08Mar20 Yes - any Alitalia operated destination, with airline travel voucher 30Jun20 - must request for voucher no later than 15Mar20 Cancel only " Airline travel voucher for any Alitalia operated destination"
Alitalia
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AZ Lebanon: Entry Restrictions 28Feb20-08Mar20 Yes - any Alitalia operated destination, with airline travel voucher 30Jun20 - must request for voucher no later than 15Mar20 Cancel only " Airline travel voucher for any Alitalia operated destination"
Alitalia
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AZ Italy: Milan (Malpensa, Linate, and Bergamo airports), Bologna, Genoa, Turin, Venice, Verona and Trieste 23Feb20-08Mar20 Rerouting not permitted Within 7 days from original travel date No Fare rules apply
Alitalia
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AZ Italy: From USA, Mexico, Brazil, Argentina, Chile, Japan, and India On/after 23Feb20 Yes - fare difference/taxes apply Same travel date - reroute to Italy, Europe or North Africa, without any changes to the Long Haul Flight; fare difference/taxes apply No Fare rules apply
Alitalia
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AZ Cancelled flights on Alitalia On/after 28Feb20 Rerouting not permitted Within 7 days from original travel date - Must be rebooked by 15Mar20 Cancel only Fare rules apply - can request for voucher from AZ for future travel to any destination operated by AZ, for travel on or before 30Jun20
All Nippon Airways
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NH China, including Wuhan 24Jan20-30Apr20 Rerouting not permitted 30Jun20 Yes N/A
All Nippon Airways
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NH Hong Kong and Macau 24Jan20-30Apr20 Rerouting not permitted 30Jun20 Yes N/A
All Nippon Airways
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NH Japan 28Feb20-19Mar20 Rerouting not permitted on or before 20Apr20 Yes N/A
American Airlines
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AA China: Beijing and Shanghai January 24 - October 23, 2020 Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel February 1 - December 31, 2020; - fare difference/taxes apply Can travel February 1 - December 31, 2020; Changes must be made by October 23, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply Yes - conditions apply Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines
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AA China: Wuhan January 23 - March 31, 2020 Rerouting not permitted Rebooking not permitted Yes - conditions apply Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines
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AA Europe and the Middle East: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom March 11 - May 31, 2020 Rerouting not permitted Can travel March 11 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Refund - fare rules apply
American Airlines
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AA Hong Kong January 28 - July 1, 2020 Can change your origin or destination to Tokyo Haneda (HND) or Tokyo Narita (NRT); Can travel January 28 - August 31, 2020 or within 1 year of date the ticket was issued - fare difference/taxes apply Can travel January 28 - August 31, 2020 or within 1 year of date the ticket was issued; Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply Cancel and rebook later - Changes must be made by July 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply. Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines
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AA India: Bengaluru, Chennai, New Delhi, Hyderabad, Mumbai and West Bengal March 11 - April 14, 2020 Rerouting not permitted Can travel March 11 - May 31, 2020; Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply Cancel and rebook later: Changes must be made by April 14, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply Refund - fare rules apply
American Airlines
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AA South America, Central America, the Caribbean: Argentina, Aruba, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Panama, Peru, St. Maarten, Uruguay March 16 - May 31, 2020 Rerouting not permitted Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier- fare difference/taxes apply Refund - fare rules apply
American Airlines
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AA South Korea: Seoul Incheon February 24 - May 1, 2020 Rerouting not permitted Can travel February 24, 2020 - June 30, 2020 or within 1 year of date the ticket was issued; Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply Cancel and rebook later - Changes must be made by May 1, 2020; Travel must start within 1 year of date the ticket was issued - fare difference/taxes apply. Request a refund for the segments you haven’t flown if you cancel before your original trip departs
American Airlines
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AA South Pacific: Australia March 16 - May 31, 2020 Rerouting not permitted Can travel March 16 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Refund - fare rules apply
American Airlines
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AA Worldwide: No change fee if you bought your ticket before March 1 March 1 - April 30, 2020 Rerouting not permitted Can travel March 1 - December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier; Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Cancel and rebook later- Travel must start by December 31, 2020 or within 1 year of date the ticket was issued, whichever is earlier - fare difference/taxes apply Refund - fare rules apply
Austrian Airlines
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OS Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Fare rules apply
Avianca
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AV China After 31Jan20 Yes - fare difference/taxes apply Within 1 year of making your original booking No Fare rules apply
Avianca
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AV Italy After 26Feb20 Yes - fare difference/taxes apply Within 1 year of making your original booking No Fare rules apply
Asiana Airlines
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OZ China, Hong Kong, and Taiwan 25Apr20 Yes - fare difference/taxes apply only change fee is waived - difference in fare and taxes must be collected Yes N/A
Asiana Airlines
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OZ USA to all Asian destinations 25Feb20-30Apr20 Rerouting not permitted 31Aug20 - fare difference and taxes apply No N/A
Asiana Airlines
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OZ Southeast Asia: Vietnam, Singapore, Indonesia, Philippines up to/incl 30Apr20 Rerouting not permitted N/A N/A N/A
British Airways
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BA China: Shanghai and Beijing - cancelled flights To China: up to 31MAY20, From China: up to 01JUN20 Yes various alternative options with British Airways and partner airlines available for travel until 01Aug20 Yes N/A
British Airways
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BA China: Shanghai and Beijing - voluntary changes To China: up to 31MAY20, From China: up to 01JUN20 Yes various alternative options with British Airways available for travel until 01Aug20 No Fare rules apply
British Airways
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BA Hong Kong - cancelled flights To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20 Yes various alternative options available for travel until 01Aug20 Yes N/A
British Airways
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BA Hong Kong - voluntary changes (DOES NOT INCLUDE itineraries with through international connections) To Hong Kong: up to 31MAY20, From Hong Kong: up to 01JUN20 Yes various alternative options with British Airways available for travel until 01Aug20 N/A N/A
British Airways
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BA Philippines - Between Hong Kong and the Philippines - BA flights to/from Hong Kong with connecting flights on any airline to/from Manila, Clark, Cebu, or Davao on the same ticket 04Feb20-29Feb20 Yes various alternative options available for travel until 04Mar20 No Fare rules apply
British Airways
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BA Taiwan 01Apr20 Yes various alternative options available for travel until 03Apr20 No Fare rules apply
British Airways
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BA China: British Airways ticket with a flight on China Southern within or to/from China 01Mar20 Rerouting not permitted Within 1 year of making your original booking Yes N/A
British Airways
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BA China: British Airways ticket with a flight on Cathay Pacific or Cathay Dragon between Mainland China and Hong Kong 01Mar20 Rerouting not permitted 31May20 Yes N/A
British Airways
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BA Italy: All cities in Italy 25Feb20-15Mar20 Yes - various alternative options with British Airways 25Feb20-03Apr20 Yes N/A
British Airways
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BA Albania: Tirana 29Mar20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 30 March and 01 August 2020 No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Argentina: Buenos Aires (Ezeiza International Airport) 28Mar20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 29 March and 01 August 2020 - fare difference/taxes apply No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Czech Republic: Prague 12Apr20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 13 April and 01 August 2020 No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Cyprus: Larnaca and Paphos 30Apr20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 May and 01 August 2020 No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Egypt: Cairo 31Mar20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020 No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA India: all Indian destinations 14Apr20 Rerouting not permitted Rebook onto an alternative British Airways service for travel up to and including 01 August 2020 - fare difference/taxes apply No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Lebanon: Beyruit - cancelled flights From 11May2020 onwards various alternative options with British Airways and partner airlines available - conditions apply various alternative options with British Airways and partner airlines available - conditions apply Yes If flight is cancelled
British Airways
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BA Spain: all Spanish destinations 14Apr20 Rerouting not permitted Rebook onto an alternative British Airways service for travel between 15 April and 01 August 2020 - fare difference/taxes apply No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking
British Airways
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BA USA: All US destinations EXCEPT to the following cities: Atlanta, Boston, Dallas, Washington DC (Dulles International), New York City (JFK or EWR), Los Angeles, Miami, Chicago (O'Hare International), Seattle, and San Francisco. 11Apr20 Yes - For any change of gateway customer is responsible for any consequential costs to travel from original point, e.g. trains, hotels. Rebook onto an alternative British Airways service for travel between 12 April and 01 August 2020 - fare difference/taxes apply No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets  may be held and used as part payment towards a future booking.
British Airways
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BA Austria: Vienna, Innsbruck, and Salsburg 29Mar20 N/A To defer travel to a later date same routing - Rebook onto an alternative British Airways service for travel between 01 April and 01 August 2020 No – but for BA-125 ticketed customers yet to start their journey, the value of the original tickets  may be held and used as part payment towards a future booking. This must be redeemed for travel on flights taken within 12 months from the date of the first flight in the original booking The value of the original tickets may be held and used as part payment towards a future booking.
Brussels Airlines
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SN Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Refund not permitted
Cambodia Angkor Air
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K6 China 29-Feb-20 No - Refund and re-book Refund Only Yes N/A
Caribbean Airlines
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BW Caribbean Airlines: All ticket stock (106) except POS-TAB-POS tickets 03Feb20-30Jun20 Yes - fare difference/taxes apply Within 1 year of making your original booking No Per Fare Rules; Can retain ticket as credit for future travel - taxes and fare difference will apply
Cathay Pacific
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CX China: Wuhan only 31Mar20 Yes 31-May-20 Yes N/A
Cathay Pacific
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CX China 31Mar20 Yes 30Sep20 Yes N/A
Cathay Pacific
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CX Hong Kong 04Feb20-31May20 Yes 30Sep20 No Fare rules apply
Cathay Pacific
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CX Philippines 04Feb20-30Apr20 Yes 10Dec20 Yes N/A
Cathay Pacific
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CX Taiwan 08Feb20-31May20 Yes 10Dec20 Yes N/A
Cathay Pacific
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CX Israel: Tel Aviv 19Feb20-30Apr20 Yes 10Dec20 No Fare rules apply
Cathay Pacific
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CX S. Korea 25Feb20 – 31Mar20 Rerouting not permitted 30Sep20 Yes N/A
Cathay Pacific
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CX Vietnam 15Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Pacific
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CX Cambodia 17Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Pacific
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CX Australia and New Zealand 15Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Pacific
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CX Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland 14Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Pacific
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CX Nepal 13Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Pacific
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CX India 12Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA China: Wuhan only 31-Mar-20 Yes 31-May-20 Yes N/A
Cathay Dragon
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KA China 03Feb20-30Apr20 Yes 10Dec20 Yes N/A
Cathay Dragon
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KA Hong Kong 04Feb20-31May20 Yes 10Dec20 NO Fare rules apply
Cathay Dragon
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KA Philippines 04Feb20-31May20 Yes 10Dec20 Yes N/A
Cathay Dragon
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KA Taiwan 08Feb20-31May20 Yes 10Dec20 Yes N/A
Cathay Dragon
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KA Israel: Tel Aviv 19Feb20-30Apr20 Yes 10Dec20 No Fare rules apply
Cathay Dragon
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KA S. Korea 25Feb20-30Apr20 Rerouting not permitted 10Dec20 Yes N/A
Cathay Dragon
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KA Vietnam 15Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA Cambodia 17Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA Australia and New Zealand 15Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA Europe: Belgium, France, Germany, Italy, the Netherlands, Spain and Switzerland 14Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA Nepal 13Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
Cathay Dragon
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KA India 12Mar20-30Apr20 Yes - fare difference/taxes apply 10Dec20 - must be rebooked by 30Apr20; fare difference/taxes may apply Yes N/A
China Airlines
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CI China and Hong Kong 30Apr20 Yes - fare difference/taxes apply Within 1 year of making your original booking date Yes N/A
China Airlines
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CI S. Korea 24Feb20-30Apr20 Yes - fare difference/taxes apply Within 1 year of making your original booking date Yes N/A
China Airlines
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CI Japan 22Feb20-30Apr20 Yes - fare difference/taxes apply Within 1 year of making your original booking date No Fare rules apply
China Airlines
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CI Singapore 11Feb20-30Apr20 Yes - fare difference/taxes apply Within 1 year of making your original booking date No Fare rules apply
China Airlines
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CI Italy: Rome - cancelled Flight CI075/CI076 29Apr20 Yes Rebook for next available date Yes Original travel dates 02FEB20-29APR20 - ok to refund (even if flight is not cancelled)
China Airlines
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CI Vietnam: Hanoi - Flight CI793/CI794 11Feb20-30Apr20 Yes - fare difference/taxes apply Within 1 year of making your original booking date No Fare rules apply
China Airlines
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CI Philippines: Manila 11Feb20-22Feb20 Yes - fare difference/taxes apply 31May20 N/A N/A
China Airlines
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CI Philippines: Cebu 29Mar20-11Jun20 Yes - fare difference/taxes apply N/A N/A N/A
China Eastern Airlines
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MU China 24Jan20 - 30Jun20 Yes 30-Jun-20 Yes If flight cancelled or if denied boarding
Shanghai Airlines
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FM China 24Jan20 - 30Jun20 Yes 30-Jun-20 Yes If flight cancelled or if denied boarding
China Southern Airlines
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CZ China: Wuhan only 29-Mar-20 Yes Within 1 year of making your original booking date Yes N/A
China Southern Airlines
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CZ China: Excluding Wuhan (excluding routes that include Europe) 10Jun20 Yes Within 14 days of original travel date Yes N/A
China Southern Airlines
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CZ CZ Itineraries involving other carriers’ flights 10Jun20 No - Refund only Refund only Yes N/A
China Southern Airlines
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CZ Cancelled flights between Mainland China and North America and Hong Kong, Macao, and Taiwan 10Jun20 Rerouting not permitted Within 14 days of original travel date or 10Jun20 (whichever is earlier) Yes If flight is cancelled
Copa Airlines
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CM Worldwide: CM tickets involving other carriers' flights 31Mar20 Yes Only change fee is waived - Rebooked travel must begin no later than 31Mar20 No Fare rules apply; Hold for future credit / no fee / fare difference applies
Copa Airlines
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CM China, S. Korea, and Italy 31Jan20 - 15Jun20 Yes - fare difference/taxes apply 15Jun20 No Fare rules apply - Can retain ticket as credit for future travel - taxes and fare difference will apply; Travel must begin no later than 31Dec20
Corsair
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SS Worldwide before 31Mar20 Yes - fare difference/taxes apply 30Jun20 - change must be made at least 14 days prior to original departure date No Fare rules apply
Delta Air Lines
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DL China and S. Korea: Beijing, Shanghai, Seoul 25Feb20-31May20 Yes - fare difference/taxes apply 31Aug20 Yes If flight cancelled
Delta Air Lines
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DL Italy: All cities in Italy 25Feb20-31May20 Yes - fare difference/taxes apply 31Aug20 No Fare rules apply; Can retain ticket as credit for future travel - all fees, taxes, and fare difference will apply
Delta Air Lines
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DL Worldwide: All new Delta Tickets issued between 01Mar20-31Mar20, for any destination - One-time change fee waived 01Mar20-25Feb21 Yes - fare difference/taxes apply 28Feb21 - fare difference and taxes apply No Fare rules apply; Can retain ticket as credit for future travel - all fees, taxes, and fare difference will apply
Delta Air Lines
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DL Worldwide: Systemwide Travel waiver 01Mar20-30Apr20 Yes - fare difference/taxes apply 31Dec20 - fare difference and taxes apply No Fare rules apply
Delta Air Lines
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DL El Salvador 12Mar20-31May20 Yes - fare difference/taxes apply 31Dec20 - fare difference and taxes apply Yes - conditions apply If flight is cancelled
EL AL
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LY Worldwide: Commercial Change Policy 11Mar20-30Apr20 Yes - fare difference/taxes apply 01May20-28Feb21 - fare difference and taxes apply No Fare rules apply
Emirates
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EK China, Hong Kong 30Apr20 Yes - to Beijing and Hong Kong 30Jun20 Yes N/A
Emirates
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EK Iran: Suspended flights between Dubai and Tehran from 26Feb20 until further notice Yes Within 7 days of original travel date Yes N/A
Emirates
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EK Bahrain 26Feb20-27Feb20 Rerouting not permitted Refund only Yes N/A
Emirates
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EK Singapore 28Jan20-31Mar20 Yes Within 28 days of original travel date Yes Fare rules apply
Emirates
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EK Italy: Milan 01Mar20 - 31May20 Yes - fare difference/taxes apply Up to 30Jun20 Yes N/A
Emirates
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EK Worldwide: All bookings with Emirates made before 31Mar20 - Change fee waiver For tickets issued before 31Mar20 Yes - fare difference/taxes apply Within 11 months from making your original booking No Fare rules apply
Ethiopiean Airlines
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ET China 30Apr20 Yes - fare difference/taxes apply 30Apr20 No Fare rules apply; Can retain ticket as credit for future travel without penalty
Etihad Airways
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EY Worldwide: For Cancelled Flights or if affected by an Entry Restriction 30Jun20 Yes - to an alternative Etihad gateway 15Jul20 Yes N/A
Etihad Airways
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EY Italy: Milan (Malpensa) - All flights suspended until 30 April. 30Apr20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume Yes Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways
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EY Italy: Rome - EY85/86 suspended until 30 April; EY83/84 suspended until 30 June. EY85/86 suspended until 30 April; EY83/84 suspended until 30 June Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume Yes Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways
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EY Turkey: Istanbul - All flights suspended from 16 March until 31 March. 16Mar20-31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Jordan: Amman - All flights suspended from 17 March until 31 March. 17Mar20-31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Spain: Madrid and Barcelona - All flights suspended from 17 March until 31 March. 17Mar20-31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Indonesia: Jakarta - EY472/471 Suspended from 18 March until 30 June. EY472/471 Suspended from 18 March until 30 June Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY S. Korea: Seoul - For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April For travel on Mondays, Wednesdays, and Saturdays between 30 March to 30 April Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Hong Kong - All flights suspended until 30 June. 30Jun20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume Yes Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways
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EY Thailand: Bangkok - EY406/405 suspended from 21 March to 2 May. EY406/405 suspended from 21 March to 2 May. Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Saudi Arabia: Riyadh, Jeddah, Dammam, and Medina - All flights suspended from 16 March until 31 March. 16Mar20-31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Kuwait - All flights suspended until 31 March. 31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Bahrain - Reduced from triple-daily to double-daily until 31 March. 31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY Oman: Muscat - Reduced from triple-daily to double-daily until 31 March. 31Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume No Fare rules apply
Etihad Airways
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EY China: Shanghai (Pudong International Airport) - All flights suspended until 28 March. 28Mar20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume Yes Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Etihad Airways
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EY China: Chengdu - All flights suspended until further notice. Until further notice Reroute within same geographical region to another Etihad Airways destination - taxes apply Rerouting or refund No Fare rules apply
Etihad Airways
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EY Japan: Nagoya - All flights suspended until 30 June. 30Jun20 Reroute within same geographical region to another Etihad Airways destination - taxes apply Rebooking with same origin and destination when flights resume Yes Refund permitted only for Hong Kong, Shanghai, Nagoya, Milan and Rome
Eurowings
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EW Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Fare rules apply
Eva Air
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BR China plus Macau and Hong Kong 20Jan20-30Apr20 Yes 30Jun20 - must be booked and ticketed by 30Apr20 Yes If flight is cancelled
Eva Air
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BR Philippines - Entry Restriction 10Feb20-30Apr20 Rerouting not permitted 30Jun20 Yes N/A
Eva Air
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BR S. Korea 24Feb20-30Apr20 Rerouting not permitted 31Dec20 Yes N/A
Fiji Airways
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FJ Worldwide: All New Fiji Airways tickets issued between 05Mar20 and 31Mar20 Rerouting not permitted No Change must be made 24 hours prior to orignal departure date - this authority is only valid until 31Mar20 No Fare rules apply
Finnair
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AY Hong Kong and China: Guangzhou, Nanjing, Beijing Capital, Beijing Daxing, Shanghai, Xi´an - Cancelled flights 30Apr20 Rerouting not permitted 30Jun20 Yes N/A
Finnair
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AY Hong Kong: Flights AY102/101 - cancelled 30Apr20 Rerouting not permitted 30Jun20 Yes N/A
Finnair
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AY S. Korea: Seouls - cancelled flights 09Mar20 to 16Apr20 Yes 30Jun20 Yes N/A
Finnair
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AY S. Korea: Buson - Route opening postponed until 01Jul20 up to/incl 30Jun20 Yes 30Sep20 Yes N/A
Finnair
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AY Italy: Milan - Cancelled flights 09Mar20 to 07Apr20 Yes 30Jun20 Yes N/A
Finnair
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AY Japan: Osaka - Flights AY67/68 to and from Osaka - cancelled 31Mar20-17Oct20 Yes 17Oct20 Yes N/A
Finnair
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AY Worldwide: All Existing Finnair bookings for travel in March - Changes permitted 04Mar20-31Mar20 Rerouting not permitted 30Jun20 No Fare rules apply
Hainan Airlnies
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HU Worldwide: All Hainan Airlines Tickets 29-Feb-20 Yes 30-Jun-20 Yes N/A
Hawaiian Airlines
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HA All cities in China 16-Feb-20 Yes 19APR20 (Must be booked and ticketed by 16FEB20) Yes N/A
Hawaiian Airlines
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HA S. Korea - voluntary changes 24Feb20-01May20 Yes - fare difference/taxes apply 31Oct20 - fare difference/taxes apply Yes Must be cancelled no later than 24 hours prior to departure
Hawaiian Airlines
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HA Japan 02Mar20-19Mar20 Yes - fare difference/taxes apply Must commense no later than 23Apr20 No If flight is cancelled, refund permitted
Hawaiian Airlines
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HA Worldwide: For new Hawaiian Airlines tickets issued between March 1, 2020 and March 16, 2020 - One-time Change Fee Waived for all tickets issued between 01Mar20 and 16Mar20 Yes - fare difference/taxes apply Within 1 year of making your original booking; fare difference/taxes apply No Fare rules apply
Hong Kong Airlines
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HX All cities in China 31Jan20-31Mar20 Yes On or within 6 months from the original departure date - only change fee is waived No N/A
IBERIA
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IB IBERIA: Commercial Policy - Voluntary Changes 01Mar20-30Apr20 Rerouting not permitted From 06Mar20-30Nov20 No Fare rules apply; Can retain ticket as credit for future travel through 31Dec20
Japan Airlines
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JL China and Hong Kong - Voluntary changes 24Jan20-31Mar20 Rerouting not permitted On or after 20Apr20 Yes N/A
Japan Airlines
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JL China, Hong Kong, Taiwan, Korea - cancelled flights 04Feb20-29Mar20 Rerouting not permitted Refund only Yes N/A
Japan Airlines
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JL S. Korea 24Feb20-24Apr20 Rerouting not permitted 30Jun20 No N/A
Japan Airlines
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JL Japan 28Feb20-19Mar20 Rerouting not permitted 29Feb20-20Apr20 Yes N/A
jetBlue
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B6 Worldwide: Flights booked between 27Feb20-05Mar20 27Feb20-11Mar20 Yes - fare difference/taxes apply 01Jun20 Yes Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only
jetBlue
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B6 Worldwide: No Change/Cancel Fees for Previous Bookings - waive change/cancel fees for customers traveling March 10, 2020 through April 30, 2020 March 10, 2020 through April 30, 2020 Yes - fare difference/taxes apply 24Oct20 - fare difference/taxes apply Cancel only Fare rules apply - Will receive credit with jetBlue Travel Bank Credit, valid for 1 year from the date of issue to be used toward future jetBlue air travel only
KLM
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KL KLM: Global Coronavirus Rebooking Policy 10Mar20-31May20 Yes - fare difference/taxes apply If before 31May20, same booking class (Different booking class or from 01Jun-30Jun, fare difference/taxes apply) No Fare rules apply
Korean Air
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KE S. Korea: All flights from North America to Korea or other Asian Destinations; All flights from Asia (INCLUDING Korea) to North America 30Jun20 Rerouting not permitted 30Jun20 (from 01Jun-30Jun, fare difference/taxes apply) Yes Itinerary must include travel to Daegu, S. Korea (if not on air ticket, acceptable documents: bus or train ticket, hotel confirmation or receipt, other proof of scheduled travel to Daegu).
Korean Air
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KE China, Hong Kong and Chineese Taipei 20Jan20 - 31Mar20 Yes Within 14 days of original travel date - only change fee is waived Yes N/A
Korean Air
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KE Worldwide: Involuntary Flight Cancellation 04Mar20-25Apr20 Yes - within the same region Rebooking to alternate destination with the same region on Orignal Dates Yes N/A
Lufthansa
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LH Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Fare rules apply
Malaysia Airlines
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MH All Cities in China, Hong Kong 28Jan20-29Feb20 Rerouting not permitted 31May20 Yes Can retain ticket as credit for future travel or request refund.
Myanmar Airways International
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8M China: Guangzhou 01Feb20-29Feb20 Rerouting not permitted Within 1 year of making your original booking Yes N/A
Oman Air
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WY Iran: Tehran 24Feb20 until further notice Yes - fare difference/taxes apply Within 1 year of making your original booking No Fare rules apply; Can retain ticket as credit for future travel
Pegasus Airlines
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PC Iran: for cancelled and operating 15Mar20 Yes - fare difference/taxes apply 30Apr20 - must be rebooked by 31Mar20 Yes N/A
Pegasus Airlines
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PC Italy: for cancelled and operating 31Mar20 Yes - fare difference/taxes apply 30Apr20 - must be rebooked by 31Mar20 Yes N/A
Pegasus Airlines
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PC Iraq: for cancelled and operating 31Mar20 Yes - fare difference/taxes apply 30Apr20 - must be rebooked by 31Mar20 Yes N/A
Pegasus Airlines
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PC Saudi Arabia: for cancelled and operating 27Feb20-30Apr20 Yes - fare difference/taxes apply 30Apr20 - must be rebooked by 31Mar20 Yes N/A
Pegasus Airlines
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PC Worldwide: except for Iran, Italy, Iraq, and Saudi Arabia 31May20 Yes - fare difference/taxes apply 30Apr20 - must be rebooked by 31Mar20 No Fare rules apply
Philippine Airlines
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PR China: Xaimen, Jinjiang, Guangzhou, Shanghai, Beijing, PLUS Hong Kong, and Macau 28Mar20 Yes 30Jun20 - only change fee is waived - difference in fare and taxes must be collected Yes If flight is cancelled
Philippine Airlines
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PR S. Korea: for cancelled flights and Entry Restrictions for Korea 31Mar20 Yes - fare difference/taxes apply 30Jun20 Yes N/A
Philippine Airlines
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PR Worldwide: ONE-TIME FREE REBOOKING Economy Supersaver / Economy Saver / Economy Value for all International and Domestic routes Business Value1 for Auckland and Middle East Yes - fare difference/taxes apply 17Mar20-31Dec20 - changes must be made 7 days prior to original departure date- Not applicable to a. Purely domestic PH routes, b. Codeshare and Interline fares, c. Tickets originating Korea and Japan No Fare rules apply
Porter Airlines
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PD Worldwide: ONE-TIME FREE REBOOKING 13Mar20 or after Yes - fare difference/taxes apply 13Mar20 or after - Can re-book up to 24 hours before travel. No Fare rules apply
Qantas Airways
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QF China: Beijing and Shanghai 31Mar20 Yes Within 1 year of making your original booking Yes Can retain ticket as credit for future travel or request refund.
Qantas Airways
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QF Entry Restrictions: Customer must provide valid proof that they are impacted by those travel restrictions 31Jan20-30Apr20 Yes - any consequential cost is at the customer's expense 30Apr20g Yes "Passengers who have commenced their journey are entitled to a refund of the impacted sector/s. Passengers who have not commenced their journey are entitled to a full refund."
Qatar Airways
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QR China: Beijing, Shanghai, and Guangzhou - Cancelled flights 31Mar20 Yes - via Hong Kong Within 14 days of original travel date Yes N/A
Qatar Airways
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QR China: Hangzhou, Chongqing, and Chengdu - Cancelled flights 31Mar20 Yes - via Hong Kong Within 14 days of original travel date Yes N/A
Qatar Airways
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QR Hong Kong - voluntary changes 31Mar20 Yes Within 14 days of original travel date Yes N/A
Qatar Airways
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QR Iran: Destination: Doha - From Iran whose final destination is Doha or has an overnight stopover in Doha 26Feb20-15Apr20 Yes within 30 days from the original date of travel after the restriction is lifted Yes N/A
Qatar Airways
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QR S. Korea: Destination: Doha - From South Korea whose final destination is Doha or has an overnight stopover in Doha 26Feb20-31Mar20 Yes within 30 days from the original date of travel after the restriction is lifted Yes N/A
Qatar Airways
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QR Qatar: Passengers transiting through Hamad International airport with an onward connection between 8 and 24 hours who were holding confirmed Hotel arrangements 03Feb20-30Apr20 Rerouting not permitted On or before 31May20 Yes N/A
Royal Air Maroc
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AT Italy: Milan - Malpensa, Bologna, and Venice 28Feb20-15Mar20 Rerouting not permitted until 31Mar20 No Fare rules apply
Royal Air Maroc
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AT Saudi Arabia - Entry Restrictions 28Feb20-15Mar20 Rerouting not permitted until 31Mar20 Yes N/A
Royal Air Maroc
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AT Worldwide: All Royal Air Maroc flights booked between 06Mar20 thru 31Mar20 - one-time change fee waiver 06Mar20 thru 31Mar20 No 31May20 - Must be made 72hrs prior to original travel date, for the same destination, in the same booking class No Can retain ticket as credit for future travel without penalty
Royal Jordanian
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RJ Italy: Rome 27Feb20-31Mar20 Rerouting not permitted on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply Yes Must be processed no later than 31Mar20
Royal Jordanian
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RJ Asia: China, Hong Kong, Thailand, Malaysia 27Feb20-31Mar20 Rerouting not permitted on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply Yes Must be processed no later than 31Mar20
Royal Jordanian
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RJ Saudi Arabia 27Feb20-31Mar20 Rerouting not permitted on/before 31Mar20: no additional collection; after 31Mar20 - fare difference/taxes apply Yes Must be processed no later than 31Mar20
Saudia
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SV Singapore and Italy On/after 24Feb20 Yes Within 1 year of making your original booking Yes N/A
Saudia
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SV China 02Feb20 Rerouting not permitted refund only Yes (Airline has cancelled and refunded all current bookings)
Saudia
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SV Saudi Arabia: Entry Restrictions 13Mar20 Yes - conditions apply 13Mar20 Yes N/A
SAS - Scandinavian Airlines
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SK China: Beijing and Shanghai - Cancelled flights 29-Feb-20 Rerouting not permitted 31May20 Yes If flight is cancelled
SAS - Scandinavian Airlines
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SK China: Shanghai and Beijing - voluntary changes 01Mar20-15Mar20 Rerouting not permitted 16Mar20-31Mar20 No Fare rules apply
SAS - Scandinavian Airlines
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SK Hong Kong - voluntary changes 30Jan20-29Feb20 Rerouting not permitted 31May20 No Fare rules apply
SAS - Scandinavian Airlines
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SK Philippines - Entry Restriction 31Mar20 Yes Rerouting to alternate Airline on Orignal Dates Yes Strongly recommended by SAS as options are very limited.
SATA Azores Airlines
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S4 Worldwide: All SATA Group tickets, on flights operated by SATA Air Açores and Azores Airlines issued before 06Mar20 All SATA Group tickets issued before 12Mar20 Rerouting not permitted within 1 year of making your original booking - changes must be made by 16Mar20 No Fare rules apply
Shenzhen Airlines
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ZH China: Wuhan, Yichang, Xiangyang, and Shiyan 29-Mar-20 Yes Within 1 year of making your original booking date Yes N/A
Sichuan Airlines
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3U All Sichuan Airlines Tickets 31Jan20-28Mar20 Yes 30-Jun-20 Yes N/A
Singapore Airlines
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SQ China, Hong Kong and Macao 24Jan20-31Mar20 Yes up to/incl 31AUG20 By Request N/A
SWISS
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LX Italy: Bologna, Genoa, Milan, Trieste, Turin, Venice, and Verona 24Feb20-02Mar20 Yes With any Lufthansa Group (Austrian Airlines, Brussels Airlines, Eurowings, Germanwings, Lufthansa, SWISS, Edelweiss Air) airline until 31Mar20 No Fare rules apply
Tap Air Portugal
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TP USA, Italy, Israel, Norway, plus any entry restrictions 31May20 Yes - fare difference/taxes apply 31Dec20 -or within 1 year of making your original booking, whichever comes first No Fare rules apply
Thai Airways
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TG China: Beijing, Shanghai, Guangzhou, Kunming, Xiamen, Chengdu, Chongqing, Changsha, Zhengzhou, Shenzhen 24Jan20-31Mar20 Yes - fare difference/taxes apply 31Mar20 Yes Applies to original travel dates between 24Jan20-29Feb20
Thai Airways
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TG Hong Kong 224Jan20-30Apr20 Yes - fare difference/taxes apply 30Sep20 No Fare rules apply
Thai Airways
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TG "Japan, Taiwan, Singapore, Malaysia, Vietnam 18Feb20" 30Apr20 Yes - fare difference/taxes apply 15Dec20 No Fare rules apply
Thai Airways
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TG Italy: Rome and Milan 25Feb20 30Apr20 Yes - fare difference/taxes apply 15Dec20 No Fare rules apply
Turkish Airlines
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TK Iran 23Feb20-31Mar20 Yes - within the same region Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. Yes Must be processed by 31Mar20
Turkish Airlines
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TK Saudi Arabia - entry restrictions 27Feb20-31Mar20 Yes - within the same region Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. Yes Must be processed by 31Mar20
Turkish Airlines
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TK China and Hong Kong 31Jan20-31May20 Yes - within the same region Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. Yes Must be processed by 11Apr20
Turkish Airlines
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TK Tajikistan: Dushanbe - Originating from China, Korea, Afghanistan, Iran or Italy 02Mar20-31Mar20 Yes - within the same region Must be rebooked by 31Mar20 - new travel date: within 1 year of making your original booking - for new travel dates after 31Mar20, fare difference and taxes apply. Yes Must be processed by 11Apr20
Turkish Airlines
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TK Worldwide: All new Turkish Airlines tickets issued between 06Mar20-24Mar20 All tickets issued between 06Mar20-24Mar20 Yes - fare difference/taxes apply rebooking must be made 5 days prior to original travel date; rebooked travel must be completed by 31Dec20 No Refund not permitted
United Airlines
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UA China: Beijing, Chengdu & Shanghai 30Apr20 Yes - fare difference/taxes apply 30Jun20 Yes N/A
United Airlines
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UA China: Wuhan 29-Mar-20 No - Refund only Refund Only Yes N/A
United Airlines
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UA Hong Kong 30Apr20 Yes - fare difference/taxes apply 30Jun20 Yes N/A
United Airlines
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UA S. Korea 24Feb20-30Apr20 Yes - fare difference/taxes apply 30Apr20 Yes N/A
United Airlines
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UA Worldwide: All United Airlines tickets issued between 03Mar20 and 31Mar20 - One-time change fee waived All tickets issued between 03Mar20 and 31Mar20 Yes - fare difference/taxes apply Within 1 year of making your original booking No Fare rules apply
United Airlines
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UA Italy: Bologna, Genoa, Milan (Bergamo, Linate, Malpensa), Trieste, Turin, Venice, Verona 27Feb20-30Apr20 Yes - fare difference/taxes apply For new travel dates after 30Apr20, fare difference and taxes apply Yes if flight is cancelled
Vietnam Airlines
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VN China, Hong Kong and Macao 28Mar20 Yes Only penalty fee waived - fare difference/new taxes must be collected - Within 1 year of making your original booking Yes If flight is cancelled
Vietnam Airlines
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VN Hong Kong and Macau: Flights between Hanoi/Hong Kong and Hanoi/Macau 28Mar20 Yes Rebooking to alternate Vietnam flight on original dates Yes N/A
Vietnam Airlines
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VN Hong Kong: Flights VN598/VN599 between Ho Chi Minh City and Hong Kong 28Mar20 Yes Rebooking to alternate Vietnam flight on original dates Yes N/A
Vietnam Airlines
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VN Canada: Vancouver - Cancelled flights: VN2034 (TPE-YVR)/VN2035 (YVR-TPE) 01Mar2020 to 31May2020 Rerouting not permitted Rebooking for China Airlines flight CI032 (TPE-YVR)/CI031 (YVR-TPE) for the same date Yes N/A
Virgin Atlantic
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VS " Israel: Tel Aviv suspension " 10MAR20-31MAR20 Rerouting not permitted 01Apr20-30Sep20 Yes N/A
Virgin Australia
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VA To or From any country with confirmed cases Anytime Yes 30 days from orignal date of travel Yes Can retain ticket as credit for future travel.
WestJet
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WS Worldwide: Book with confidence policy - Exception #1: Ticketed bookings made up to and including March 2, 2020 ticketed travel date commences before May 01, 2020 Yes - fare difference/taxes apply Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date Yes - conditions apply Can retain ticket as credit for future travel - for exchange up to February 28, 2021.
WestJet
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WS Worldwide: Book with confidence policy - Exception #2: Ticketed bookings made on or after March 3, 2020 until March 31, 2020 All ticketed travel dates are eligible for bookings made on or after March 3, 2020 until March 31, 2020 Yes - fare difference/taxes apply Travel must commence no later than February 28, 2021; changes must be made up to 24 hours prior to original departure date Yes - conditions apply Can retain ticket as credit for future travel - for exchange up to February 28, 2021.
Xiamen Airlines
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MF China: Wuhan 29-Mar-20 Yes Within 1 year of making your original booking date Yes N/A
Xiamen Airlines
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MF China: Xiamen to/from Vancouver - cancelled flights 22Feb20-28Mar20 No Within 3-7 days of original dates Yes Rerouting not permitted

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